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Design Operations London 2023

Be Observant and be of Service: The DesignOps Guiding Principle

10 March, 11:25 AM GMT

"Be observant and be of service" is Johnny Michaelsen’s DesignOps guiding principle, and the essence of what has enabled him to establish and grow the DesignOps teams at Skyscanner and Wise (formerly TransferWise).

In this session, Johnny will share learnings from his personal journey from creative agencies to in-house DesignOps and how this simple mindset might help you achieve three things:

  • Get into DesignOps,
  • Establish yourself in the role, and
  • Make the leap from a DesignOps team of 1 to 2 and beyond
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