Creative Operations London 2023

Making Creative Work Better

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Making CreativeOps Greater than the Sum of its Two Parts

10 March, 14:00 PM GMT

This panel is about how to make an in-house CreativeOps greater than just ‘Creative’ plus ‘Operations’.

What’s the magic ingredient? It’s ‘Real Partnership’. Easy to say but much harder to manage in practice.

The panel discussion will cover what works in practice, where and why it works; what doesn’t and why it doesn’t. It will discuss the areas of potential friction and how to resolve the underlying issues that cause it. 

Great creative operations people are the connective tissue of every in-house agency. Knit together all the moving parts, ensure creatives can spend their time doing what they do best, create project management teams that gel, ensure everyone is in the know – fully briefed on both the objectives and means of accomplishing them, set budgets and deliver on them. Liaise, inform and listen. It’s all possible.

In short, it’s the art of getting things done.

The panel will discuss:

  • How Operations and Creative can work together to make great work a reality
  • What happens when they don’t work together – and why that happens
  • What Creatives need from Operations and what Operations need from Creatives
  • The fundamental importance of tiering 
  • Account management - arguments for and against and the implications of the conclusion reached
  • How tech can help - and hinder - the creative process – and what to do as a consequence

What others say

HS Creative Operations events provide a fantastic insight into the marketplace and the direction creative ops are going, would recommend and will be back next year.

Phillip Tasker
Imprint Group

HS Creative Operations events provide me with the opportunity to sit in a room with like-minded people who understand each other’s daily challenges, sharing experiences and insights for the greater good of all Creative Operations.

Anna Waldeck-Evans
Creative Production and Operations Consultant

HS Creative Operations events gave me the chance to talk to people who are extremely passionate and experienced in their field and I was proud to be part of it for a day and learn from them.

Lisa Helle
Quarters Digital Services GmbH