Session 1
The Legal Landscape of Service Charges
	- The concept of service charges
 
	- Drafting repair and service charge clauses
 
	- Common shortcomings in leases
 
	- Liability of assignors and assignees when leases change hands
 
	- Interpreting service charge clauses: case law
 
	- Statutory rules impacting residential service charge regimes
 
Presenters:
Derek Bruce, Associate Professor, Kingston University
Richard Webber, Partner and Head of Property Disputes, RLS Law
 
Session 2
Practicalities of Running Service Charge Accounts - Part 1
	- RICS Service Charge Professional Statement (2018), 1st edition
 
	- Inherent conflicts in service charge management
 
	- Service Charge Regimes
 
	- Accounting Practicalities: Budgets, Client Accounts, Final Certificates
 
	- Audits and ICAEW Requirements 
 
Presenters:
Derek Bruce, Associate Professor, Kingston University
Richard Webber, Partner and Head of Property Disputes, RLS Law
 
Session 3
Commonhold and Leasehold Reform Act 2002 ("Section 20") and the Attendant Regulations
	- The concept of reasonableness
 
	- Consultation (“Section 20”) Requirements
 
	- Recognised Tenants’ Associations
 
	- First Tier Tribunal (”FTT”) applications and other remedies
 
	- Reform
 
	- Recent case law
 
Presenters:
Derek Bruce, Associate Professor, Kingston University
Richard Webber, Partner and Head of Property Disputes, RLS Law
 
Session 4
Practicalities of Running Service Charge Accounts - Part 2
	- Best value concepts and tendering
 
	- Benchmarking and tenant satisfaction
 
	- Apportioning costs and costs recovery
 
	- Agents’ fees and other professional costs
 
	- Handling sinking funds
 
	- Green lease challenges
 
Presenters:
Derek Bruce, Associate Professor, Kingston University
Richard Webber, Partner and Head of Property Disputes, RLS Law