DAM New York 2020

The Art and Practice of Managing Digital Media


User Experience: Ease of Use and Solving the User Experience Problems

April 14, 4:30 PM
As the number of DAM vendors and technologies has continued to grow, so too have the expectations around what a new DAM solution should provide. Vendors will likely focus on what "new technologies" are supported by their platforms such as accelerated file transfers, workflows, and AI/ML to optimize manual processes. All of these enhancements are providing great efficiencies, but it's not just about the technology. A large part of any successful technology implementation is a simple user experience... both inside the DAM and out.
Thanks to today's modern consumer apps and tools, users are bringing those ease of use expectations into the workplace so that self-service and intuitive user experiences are becoming a "must have" rather than "nice to have" requirement. But what does that mean for you and your organization's DAM journey? 
Come and join us as our panelists share their experiences to help you address questions such as:
  • How do you approach user experience across your application stack?
  • How has Change Management in recent years changed?  Has the methodology changed?
  • Does your permissions model encourage sharing across the organization?
  • Is there a different user experience based on user type (casual vs. advanced vs. admin)?
  • Does the user experience change based on business group or territory?
  • What successful methods have you used for tracking adoption?  What are you tracking?​


What others say

HS DAM provided a network of like-minded passionate professionals that were so generous & honest with their front line experiences of working and creating in the DAM universe, Bravo

Cookie Marie Kurtz
Albert Einstein College of Medicine

Before attending a HS DAM event, I never knew the true impact or importance of DAM. For the first time it felt like I wasn't alone, but part of something so much greater. I left inspired and motivated to take what I had learned and apply it our DAM system. I look forward to the event every year! 

Nicole Fresolo

The Henry Stewart DAM NY conference did not disappoint. The breadth of topics and experiences covered were amazing.  I could have used three of me to cover all the sessions I was interested in attending!

Christi Klein
Lowe's Companies, Inc.