DAM New York 2020

The Art and Practice of Managing Digital Media


Charissa Messer

SVP, In-House Agency (ECS) Executive

Bank of America

Charissa is known for her innovative thinking and for the results she achieves leading Bank of America’s in-house agency, Enterprise Creative Solutions (ECS). For Charissa, it's all about using technology to deliver through leadership and channel strategies with speed and agility. Establishing an infrastructure to originate, adapt, and manage a significant library of content is just one of the ways that ECS drives an agile workflow, delivers integrated content across various platforms, and remains cost competitive. Charissa currently serves as co-chair of the Association of National Advertisers (ANA) in-house agency committee and is an active member within the In-House Agency Forum (IHAF). She is also a member of the Direct Marketing Association (DMA), the Financial Communications Society (FCS), AIGA, LEAD for Women and is a Silver Ally for LGBT Pride at Bank of America. In her free time, Charissa enjoys biking with her husband and finds self-expression through culinary experimentation, interior and landscape design.

What others say

HS DAM provided a network of like-minded passionate professionals that were so generous & honest with their front line experiences of working and creating in the DAM universe, Bravo

Cookie Marie Kurtz
Albert Einstein College of Medicine

Before attending a HS DAM event, I never knew the true impact or importance of DAM. For the first time it felt like I wasn't alone, but part of something so much greater. I left inspired and motivated to take what I had learned and apply it our DAM system. I look forward to the event every year! 

Nicole Fresolo

“The Henry Stewart DAM NY conference did not disappoint. The breadth of topics and experiences covered were amazing.  I could have used three of me to cover all the sessions I was interested in attending!”

Christi Klein
Lowe's Companies, Inc.