Creative Operations London 2019

Making Creative Work Better


Melissa Smith

Managing Director and Founder

The Industry Club

Melissa heads up The Industry Club, a leading training and talent partner to the creative industries.

Her professional background before establishing the club in 2011, was in agency operations and project management, heading up these departments at leading London agencies for over 20 years. She now uses this invaluable experience to work as a talent and training consultant with creative agencies and leading brands.


Radisson Blu Portman, London

What others say

“The first event of its kind I've been to in London - great to meet other professionals from Creative Operations Divisions in media and retail in one room for a day of discussion and knowledge sharing.” 

Anna Waldeck-Evans

“This event allowed me to connect and share learnings and reminded me that whatever level or size of the company, we all face similar challenges and can learn from each other.”

Ellie Cobb

"A great opportunity to connect with industry colleagues and build a sense of community"

Sam Yates
Team 6ix