Creative Operations London 2019

Making Creative Work Better


Melissa Smith

Project Management Trainer & Founder

The Industry School

Melissa Smith is an Operations Consultant, Project Management Trainer and Founder of The Industry School. After spending 20 years working in project management and senior operational roles at London’s top creative agencies, Melissa went on to found her own successful companies and is now recognised as a leading expert in her field.


Radisson Blu Portman, London

What others say

“The first event of its kind I've been to in London - great to meet other professionals from Creative Operations Divisions in media and retail in one room for a day of discussion and knowledge sharing.” 

Anna Waldeck-Evans

“This event allowed me to connect and share learnings and reminded me that whatever level or size of the company, we all face similar challenges and can learn from each other.”

Ellie Cobb

"A great opportunity to connect with industry colleagues and build a sense of community"

Sam Yates
Team 6ix