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Design Operations New York 2023

First Sessions Announced

We are busy developing an exciting agenda for Design Operations New York 2023 so keep your eyes peeled for details. Register your interest here to be the first to hear about new sessions and speakers!

In the meantime, check out the first three sessions announced:

 

The Power of Focus: Scaling Impact and Unlocking Collaboration and Curiosity

We are in a time of scrutiny and scarcity.  Many of us are seeing mountains of opportunity to address within our work but how can we possibly get to it all with limited time, resources, and buy-in?  For many of us, we may find ourselves wrapped in a fixed mindset trudging along. 

Join Tim as he shares strategies for building resilient teams that fold in business strategy and a human-first approach in order to unleash the potential and impact of operations, design, and cross-functional teams.  We will discuss mapping spheres of influence and developing strategies to drive conversations while keeping teams and ourselves grounded and energized. 

Design Operations is a discipline of connecting, translating, and communicating; let’s explore ways to be exceptional while keeping our batteries charged.

With Tim Gilligan, Senior Director, Chief of Staff & Head of Design Operations at Capital One Business Experience Design


Finding other DesignOps Boats in Large Enterprise Seas

As a DesignOps leader, have you ever asked yourself any of these questions?

  • Is DesignOps an emerging practice in your enterprise?
  • Are your DesignOps practitioners operating in silos, scattered across a large and complex organization?
  • How do you find your people in your large and complex organization?
  • How do you all gather together to share knowledge and contribute to the business as a community of practitioners? 

In this session, Jenny Price, DesignOps Lead, will share her career journey and pioneering role with IBM. Hear the story of how DesignOps practitioners in IBM found each other inside a large, de-centralized enterprise with thousands of designers and design leaders. Jenny will dive into the context of IBM’s legacy design program and specifically how the IBM DesignOps community was formed based on the need to take a more sophisticated approach to operationalize design.

Learn how DesignOps is showing up today at IBM, the contributions that have been made in establishing an IBM point of view for DesignOps, and the plans for growth.

With Jennifer Price, DesignOps Lead and Manager, Ecosystem Platforms & Experiences, Worldwide Ecosystems at IBM


How to Introduce and Position DesignOps in your Organization to Maximize the Impact

Whether you are part of a mature DesignOps practice, or you are a team of one with a view to scaling your practice, it is essential to understand the role and positioning of DesignOps in your organization.

In this panel discussion, we will dive into the impact DesignOps can have on every business when operating at its optimum, and when its identity, mission, and remit are clearly defined.

Covering:

  • How design and organization maturity influence your DesignOps practice
  • What is the impact DesignOps can have on your organization?
  • How do you measure that impact?
  • In which areas can DesignOps have the biggest influence?
  • People, process, tools, x-functional collaboration, budget, and culture
  • What are the challenges faced by DesignOps practices
  • How can you scale a DesignOps practice?

With moderator Jilanna Wilson, Sr Director, Creative & Design Operations at Zendesk

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