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Design Operations New York 2023

Indra Klavins

Senior Director, Design Operations - North America

Publicis Sapient

Indra Klavins' approach to work, "people, then process, then things," was developed through her management of projects at Razorfish, experience design teams at TD Ameritrade, high-priority initiatives at WeWork, and building out global operations capabilities at Verizon, Automox, and Publicis Sapient. Her experiences on these initiatives have yielded lessons, tools, and tricks that support six key pillars Communication, Financials & Data, People, Portfolio, Practices, and Governance.

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