DAM Europe 2022

The Art and Practice of Managing Digital Media


Madeleine Rowe

Director of Customer Success


Madeleine has worked for Amsterdam-HQ’d DAM provider Bynder for over 5 years, joining as their first Customer Success Manager in London and is now leading a team of Customer Success Managers who support Bynder’s over 2600 customers globally. Before joining Bynder, Madeleine worked in client facing roles in a number of Software and Digital Media companies in the UK and Australia across a range of industries. Madeleine is passionate about democratising DAM and believes UX lies at the heart of an effective DAM deployment. A particular focus for Madeleine and her team is supporting DAM as a key player in wider Digital Transformation initiatives and the scaling of creative operations through technology.

What others say

HS DAM events are really the one place to go for getting profound insights in status quo and trends in DAM industry. Very enlightening and inspiring!

Folke Wulf
Richemont Intl. SA

Great event - Provided the opportunity to learn from customer journeys from a variety of organisations from different market segments. We came away with lots of great questions for ourselves which will be useful during our implementation.

D. Khangura
Compass Group

HS DAM events provide me with the opportunity to broaden my horizons and think beyond to an "Omnichannel" DAM world that connects all the dots; video, image, text and more.

Sandra Keating
London Business School