Creative Operations New York 2020

Making Creative Work Better


Challenges for Small-Scale In-House Creative Operations Teams: A Solution from Higher Education

April 15, 3:00 PM
In the higher education space, as often elsewhere, in-house creative teams are small, yet have big demands in every category of design. The challenge is determining how we can manage these demands without overwhelming the talent. In this session, find out how the creative operations team at the Albert Einstein College of Medicine have succeeded in meeting the challenge:
  • Providing in-house creative services, with a focus on customer service, client trust, and loyalty
  • Creating strategies for effective communications with small creative teams
  • Re-focusing accountability, creativity, and collaboration

What others say

Opened my eyes to opportunities for improvement and really exposed blind spots…I feel confident I can get what I need from co-workers and senior teams to succeed in my role.

Brittany Harman

"Excellent opportunity to network and brainstorm with peers facing similar challenges in this space!"

Heidi Richert

This is an ideal opportunity to learn how others are tackling the operations in their company, be thought partners and share learnings.

Kelly Borghello
Capital One