Creative Operations London 2023

Making Creative Work Better


John Owen

Associate Partner


John is a behavioural specialist who helps creative businesses to develop healthy and productive working cultures.

John’s background is in marketing and he was strategic partner at Dare for 12 years, during which time the agency won 6 Agency of the Year awards and was declared Digital Agency of the Decade by Campaign.

After completing a masters in behavioural science at the LSE in 2016, John formed his own consultancy, the Decision Practice. Here, he applies behavioural insights and methodologies, combined with his own experience as a creative business owner, to advise clients on how to understand, define and develop their cultures in ways that liberate creativity.

As an associate of WDC, he uses these skills to help client teams adapt to new processes and ways of working - embedding behaviour change and measuring the outcomes on cultural health, productivity efficiencies and creative effectiveness.

For more information visit the WDC website:

What others say

HS Creative Operations events provide a fantastic insight into the marketplace and the direction creative ops are going, would recommend and will be back next year.

Phillip Tasker
Imprint Group

HS Creative Operations events provide me with the opportunity to sit in a room with like-minded people who understand each other’s daily challenges, sharing experiences and insights for the greater good of all Creative Operations.

Anna Waldeck-Evans
Creative Production and Operations Consultant

HS Creative Operations events gave me the chance to talk to people who are extremely passionate and experienced in their field and I was proud to be part of it for a day and learn from them.

Lisa Helle
Quarters Digital Services GmbH