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Creative Ops | The Do’s and Don’ts of Change Management

As new technologies emerge and client demands increase, the need for improvement is ever-present, and with that comes change. Change is an essential element of doing business and the process for implementing and evaluating change is even more critical.

In this webinar, you’ll hear sage wisdom from two thought leaders who have been in the trenches, implementing software systems and streamlining workflows for some of the most lauded creative agencies in North America. They’re going to teach you how to take the sting out of change by managing fears and having a plan that mitigates risk and ensures success.

This insightful webinar will cover these topics and more:

  • What to avoid when revealing impending changes to co-workers
  •  How to build and assess your internal change management team
  • The importance of role mapping and definitive job descriptions
  • Providing a tailored tech stack so your team can scale
  • How to solicit and evaluate change ideas


Managing Director, Agency Solutions
Optimal State Operations

Sponsored by:

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