Heidi oversees CHM’s technology. This includes existing and future technologies in areas such as digital media management and access, cloud infrastructure, employee productivity solutions, and data and security solutions. She has over 21 years of experience developing digital technology strategies and promoting digital workflows and systems in cultural institutions. Prior to joining CHM, Quicksilver served as director of technology at The Broad and as interim vice president of technology at the Rock & Roll Hall of Fame, where she championed a streamlined and efficient approach to technology systems and strategy.