Festival of Creative Operations 2023

Co-located with the Photo Studio Operations Forum, Creative Production Day and the Design Operations Symposium


Fabricio Dore

Partner & Director

Itaú Unibanco

Fabricio is a Partner and Director at Itaú Unibanco leading Customer Experience, Design, Product Management and the Digital Transformation of the bank.

Prior to Itaú, Fabricio was Partner at McKinsey and Company in Latin America, core leader at Leap by McKinsey, its global business building practice, and functional leader of Customer Experience, Product Management and Design for the region. He served clients ranging from Financial Services, Retail and Healthcare, on topics such as building new digital businesses, helping organizations transform, grow faster, become more innovative and customer centric.

With over 20 years of experience, Fabricio lived and worked in Sweden, USA, Germany, Brazil, and the UK, creating products and services people love, and building remarkable teams that envision the future and deliver impact at scale. He started his international career at IDEO in San Francisco where he was lucky enough to work with the world’s most talented designers, engineers, and researchers, with clients in the USA, Europe and Asia.

Fabricio is the father of Luca and Stella, married to Juliana, currently lives in São Paulo; is a sports, mental and physical health enthusiast, and a road bike aficionado.


An Online Event

What others say

HS Creative Ops events provided both work and life skills ideas I could implement immediately and also allowed me to connect with peers and vendors. I can't put a value on how much this was appreciated and useful!

Ann M Frank

HS Creative Ops events are educational and FUN! The generosity of time and expertise of the vendors and presenters is invaluable in helping us grow our business!

Claire Donnison
Only1AndyWright Photography & Design

A wonderful virtual opportunity to engage and connect with like-minded peers on a variety of topics relevant to the ever-changing landscape of Creative Ops. I really enjoyed this event and look forward to more in the future!

Molly Gallagher