Driven by a need to elevate the perception of their in-house creative department, the Joint Replacement division at Stryker leveraged the power of engagement and metrics to transform their processes and achieve operational efficiencies.
In this session, Tony Cambria and Jeff Strumpf will share their journey and provide you with the strategy, insights, philosophies and blueprints you need to move your department beyond ticket takers to valued business partners.
You will come away from this presentation with knowledge on how to gain the respect of internal stakeholders by moving the dialog from anecdotal feedback to quantifiable business results.
