Creative Operations Masterclass Series

An Online Educational Series

As Creative Operations continues to evolve as a discipline, there are key skills we need to master in order to ensure we are driving operational excellence and are ‘future-ready’. 

In seven expert-led sessions covering process, reporting, technology, culture-building and more you are best equipped with the tools needed for success.

Sign up for this series and receive the following...

  • 7 online sessions on key topics in optimizing productivity in the creative process
  • Teaching by leading Creative Operations experts
  • Sessions of 60 minutes each, including time for questions from participants on challenges they are currently facing
  • Unable to attend all sessions or joining partway through? Recordings will be available to all registrants

An Introduction to the Course

Hear from some of the course leaders as they introduce their sessions and lay out the key learning outcomes.

About the series

This in-depth online series is for those seeking to increase their knowledge and understanding of key principles within Creative Operations. Participants will learn skills to optimize their operations and deliver strategic imperatives within their business.

Designed particularly for in-house teams, each session is curated and presented by a leading subject expert who will analyze and evaluate a broad range of experiences, strategies and perspectives. Each one will examine process, culture-building, effective reporting, strategic partnerships and appropriate use of technology, in addition to managing assets through a project lifecycle.

We encourage participants to connect and follow-up with session leaders, continue the conversation, and ask further questions. 


Sessions 1, 2, 4, 5 and 6 are now complete and the recordings are available to all registrants. To join the course and catch up ahead of the next session, register now.

Session 1: High Impact and Practical Solutions to Transform your Operations with Jim Hubbard, White Door
Session 2: How Tech Stacks Must Evolve for a New Era with Jarrod Gingras, Real Story Group
Session 4: Standardizing Operations: Freeing up Creative Talent with Elisabeth Knulst, EMM Consultancy
Session 5: Getting the Most from Metrics: Creating Meaningful Reports and Dashboards - maximizing their human value with Juliana Vail, Farfetch
Session 6: Building a Culture for Success: Investing in and Focusing on Your People with Charlie Bory, AT&T

Upcoming live sessions:

July 23, 2020 - Session 7
The Lifecycle of an Asset: From Request to Reporting with David Iscove, Cella

July 29, 2020 - Session 3 [rescheduled]
How to Engage Key Stakeholders and Build Strategic Partnerships with Nish Patel, CreativeOps.FM