DAM New York 2019

The Art and Practice of Managing Digital Media


Charissa Messer

SVP, In-House Agency (ECS) Executive

Bank of America

Charissa is known for her innovative thinking and for the results she achieves leading Bank of America’s in-house agency, Enterprise Creative Solutions (ECS). For Charissa, it's all about using technology to deliver thought leadership, and channel strategies with speed and agility. Establishing an infrastructure to originate, adapt, and manage a significant library of content and assets is just one of the ways that ECS drives an agile workflow, delivers integrated content across various platforms, and remains cost competitive.Charissa currently serves as co-chair of the Association of National Advertisers (ANA) in-house agency committee and is an active member within the In-House Agency Forum (IHAF). She is also a member of the Direct Marketing Association (DMA), the Financial Communications Society (FCS) and AIGA.Active in her community, Charissa supports the Delaware Center for Horticulture, the Friends of Wilmington Parks, and various medical societies including those in support of leukemia, lymphoma and ovarian cancer. She is a Silver Ally for LBGT Pride at Bank of America, and a member of LEAD for Women. In her free time, Charissa enjoys biking with her husband, and finds self-expression through culinary experimentation, interior and landscape design endeavors.

What others say

“This is the highlight of the year where you can surface from the daily struggles and get a glimpse of the big DAM picture, and beyond. Great source of inspiration & motivation!”

Folke Wulf
Richemont International

“Henry Stewart DAM events are an outstanding way to gain first-hand knowledge, network with others, and reinvigorate your own business.”

Nancy Burley
Estée Lauder Companies

“The Henry Stewart DAM NY conference did not disappoint. The breadth of topics and experiences covered were amazing.  I could have used three of me to cover all the sessions I was interested in attending!”

Christi Klein
Lowe's Companies, Inc.