Accomplished technology services professional with 25 years experience in international services management and delivery, enterprise SaaS solution sales, customer success, technology consulting, and project management, including 10 years experience with 21 CFR Part 11 validation of automated systems and 6 years experience in enterprise marketing management solutions. Team-oriented, charismatic leader with proven success in team and consensus building, problem solving, business analysis, and process improvement. Proven track record in growing revenue in service-oriented environments, building customer loyalty, and advocating for customer needs in technology implementation projects. Thrives in dynamic, fluid, and high-energy environments while maintaining a positive, even-tempered approach.