DAM Europe 2026

Do we Speak the Same Language? How to Establish a System-to-System Connection and Integration in DAM

Building a system-to-system connection in DAM:

• The anticipated benefits.
• The unforeseen obstacles.
• The workflow involved in creating a seamless experience for users.

Covering: 

• Successful advocacy on unique needs that won support and funding from leadership. 
• Setting and meeting clear expectations on execution, delivery, and timelines to scale the project.
• How we have coped with unforeseen obstacles and continue to create workflows and processes to stay on track and deliver excellence.
• Best practice in how to engage and collaborate with all stakeholders, in all phases of the project.
• How we created a space for open feedback and dialogue on DAM projects as a strategy to meet goals and establish best practices.
• The workflows, roles and metadata standards we used to minimise unplanned revision.
• How the system-to-system connection has evolved our practices in asset sharing. 
• The opportunities the system-to-system connection has created for increased engagement with DAM. 

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Sam Citarella, Assistant Archivist, The Tiffany Archives, Tiffany & Co.