Creative Operations New York 2020

Making Creative Work Better


Carrie Roberts

Global Design Operations

Johnson & Johnson

Carrie Roberts is a Senior Creative Operations leader with over 15 years of experience supporting both in-house and agency creative teams. She believes in clearing obstacles so creative teams can do their best work and does this through creative problem solving, empathetic leadership and collaborative partnerships. Her expertise is in finding and developing best process, people and systems for growing Creative Operations teams. Before her current position at Johnson & Johnson Design working in Global Design Operations, she held roles as Creative Operations Director for The Body Shop and Director of Creative Services and Head of Production at Exposure America. 

What others say

Opened my eyes to opportunities for improvement and really exposed blind spots…I feel confident I can get what I need from co-workers and senior teams to succeed in my role.

Brittany Harman

"Excellent opportunity to network and brainstorm with peers facing similar challenges in this space!"

Heidi Richert

This is an ideal opportunity to learn how others are tackling the operations in their company, be thought partners and share learnings.

Kelly Borghello
Capital One