Creative Operations Los Angeles 2022

Making Creative Work Better


Jack of All Trades, Master of Chaos

October 25, 4:50PM PDT

In an industry of constant change, creative production and project management requires personalities that are capable of being everything to everyone, all at once. The job can be stressful, at times daunting, and when the clock is ticking, you have to be sure the right personalities are holding it all together.

From strategist, creative, technologist and project manager, to motivator, therapist, gap-filler and influencer, team leads require so much more than just the hard skills a resume can identify. 

In this presentation, Scott Berchman, VP of Studio Production at Exos, will discuss qualities that are core to the production mindset:

  • Calm: the ultimate weapon
  • Expertise and Bravery: knowing enough to be dangerous(ly effective)
  • Confidence: knowing what you don’t know
  • Empathy: speaking everyone’s language
  • The FAWTSY attitude: finding a way to say yes

What others say

HS Creative Operations events are not only insightful, but a great way to connect and network!

Alicia Jacolow
Saatchi & Saatchi

HS Creative Operations was a great chance to see people in person again, focus my attention on the presentations, and see how other agencies are tackling today's issues.

Dan Dove

It was so easy to connect with the presenters - having some one-on-one time with them where I could ask specific questions was incredible!

Scott San Martin