Creative Operations London 2022

Making Creative Work Better


Charlotte Cole

Senior Director of Content Development/Creative Operations


Charlotte Cole is a content strategist, writer and Creative Operations leader with a BA in Italian & French Language and Literature from the University of Exeter. Having started in editorial and localisation, Charlotte now works as the Senior Director of Content Development within the Creative Operations department at Farfetch, leading ecommerce creative direction, product enrichment, copy, size & fit solutions and end to end localisation. 

Charlotte joined Farfetch early on in its start-up days, feeding her passion for building teams from scratch, finding creative solutions to customer problems and producing content at scale. Now in her position of leadership she aims to look outward, sharing her knowledge and speaking on collaborative ways to work within the Creative Operations universe. 

What others say

HS Creative Operations events provide some really great insights and perspectives around what's working in today's ever changing world of creativity.

Barry McPhillips
Purple Agency

HS Creative Operations events gave me the chance to talk to people who are extremely passionate and experienced in their field and I was proud to be part of it for a day and learn from them.

Lisa Helle
Quarters Digital Services GmbH

HS Creative Operations events provide me with the opportunity to hear others are experiencing similar challenges and to share insights and thoughts.

Philippa Dunning