Creative Operations London 2020

Making Creative Work Better

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Polly Lygoe

Client Services, Strategy and Business Management Consultant

The Industry School

Part client services, part strategist, part mentor, part therapist:  Polly has worked in digital for nearly 20 years and brings her real world experiences to commiserate, share, and empower others. Polly is a team builder, business grower and nurturer of individuals and relationships. She has worked in small independent agencies as well as the largescale global networks, across both public and private sector. Polly’s focus is on all sides of customer experience, particularly as it relates to creative & brand, with roles spanning management,  leadership, strategy and client services.

What others say

Opened my eyes to opportunities for improvement and really exposed blind spots…I feel confident I can get what I need from co-workers and senior teams to succeed in my role.

Brittany Harman
Reebok

"Excellent opportunity to network and brainstorm with peers facing similar challenges in this space!"

Heidi Richert
3M

This is an ideal opportunity to learn how others are tackling the operations in their company, be thought partners and share learnings.

Kelly Borghello
Capital One