Creative Operations Sydney 2025
Soft Skills / Hard Results
Empathy and Storytelling in the Age of AI and Restructure
This may be soft skills, but it's a hard talk - about the two oldest technologies that still run everything: empathy and storytelling. This session reframes office politics as narrative power and shows you how to ethically build influence, manage up, and protect your team. Without selling out your soul.
From pop-culture to corporate restructures, Mike Kevan shares a toolkit forged in chaos and humour, including practical frameworks to sharpen your impact, shape your perception, and tell the right story to the right people at the right time.
If you’re a creative ops leader navigating pressure from above, below, and beyond, this talk is your narrative survival guide.
Mike Kevan, Head of Design, Spark NZ