Design Operations New York 2025
Hands on the Wheel: Design Operations’ Critical Role in Ethical AI Integration
Every product-tech company is scrambling to implement AI, but few recognise where the real power lies.
While regulations and corporate policies slowly take shape, design and product teams are making dozens of daily decisions that collectively determine AI's trajectory. Every choice—from data selection to interface transparency, from workflow automation to human oversight—puts a finger on the scale of our shared future. You didn't ask for this responsibility, but design operations professionals and the teams they support have their hands firmly on the wheel.
In this essential keynote, Riley Coleman reveals why the next 12 months represent a critical window for establishing ethical AI frameworks that will shape technology for generations. Drawing from extensive experience designing AI-enhanced products across multiple industries, Riley offers both a sobering assessment of what's at stake and practical tools for steering toward positive outcomes.
The most consequential technology in human history is being shaped right now—not primarily by regulations or CEOs, but by the daily decisions of people like you. Will those decisions be intentional or accidental?
Speaker
What others say
I look forward to the HS Design Operations event every year, it is one of my favourite days. To be with my tribe of like-minded individuals makes me feel seen and re-energized about the work we get to do.
Experienced presenters provided hands on applied knowledge and expertise in the design operations field in an interesting and engaging way!
HS DesignOps events provided me with the opportunity to connect with similar minded professionals, who I can call friends! Sessions were engaging and provided me some valuable nuggets to take it forward and apply!