Design Operations New York 2025
DesignOps: Driving Excellence Inside and Outside the Design Firm
Design Operations is not only an internal function; it’s a strategic capability that can shape how design firms deliver value, scale impact, and operate as trusted advisors to clients.
In this session, Jim will explore how strategic design management and DesignOps intersect to elevate the performance of internal teams and has evolved to become a strategic consulting practice for client engagements.
Drawing from experience in strategic design management and running DesignOps inside a firm and advising clients across industries, this talk offers a view of how DesignOps can be leveraged not just to optimize delivery, but to drive strategic alignment, embed design excellence into organizational DNA, and unlock long-term value for clients.
Speaker
What others say
I look forward to the HS Design Operations event every year, it is one of my favourite days. To be with my tribe of like-minded individuals makes me feel seen and re-energized about the work we get to do.
Experienced presenters provided hands on applied knowledge and expertise in the design operations field in an interesting and engaging way!
HS DesignOps events provided me with the opportunity to connect with similar minded professionals, who I can call friends! Sessions were engaging and provided me some valuable nuggets to take it forward and apply!