With nearly two decades of experience in innovation consulting, design research, product design, and experience strategy, Jenna is a seasoned and strategic Design Operations leader. Her expertise lies in orchestrating and simplifying complex problem spaces; enabling teams to deliver their best work with clarity and purpose.
Jenna employs a service and human-centered design approach to tackle operational strategies at scale, ensuring that solutions are not only effective, but also reflective of the needs of users and stakeholders. She is a strong advocate for continuous learning and iteration, believing that the best outcomes arise from a willingness to adapt, evolve and embrace new technologies to amplify Design Ops' impact.
Jenna is passionate about creating environments where design teams thrive, grow in their craft, and contribute to organizational success.